Help and Support

When shopping online, it is important that you login to our website before purchasing from an online merchant or you will not receive cashback...

In order to ensure your transactions are tracked by Cashbackcard.com and you collect cashback there are a few things you need to ensure:   - that you...

Unlike other reward schemes, cashbackAPP will never restrict you as to how much cashback you can collect. The more you spend, the more you col...

cashbackAPP aims to award cashback within 14 days from the point of sale but may take up to 60 days to allow for reporting and payment from the participatin...

Once logged in, you can click on any of the links to our merchants. Because of this link, the retailer records your cashbackapp.com user ID and links it to ...

When a purchase is made, the merchants may report back to us immediately but some may take up to 60 days. If you are in any doubt as to whethe...

There are 3 common transaction statuses. These are awaiting validation, pending and settled.    Awaiting validation usually only applies to snapcash rec...

Returns, exchanges and cancellations are subject to each individual retailer’s return policy.  In such an instance, any cashback awarded because of such a...

All online transactions are logged by our participating merchants who in turn pass reports to our affiliate network partners who collate the d...